Project Request Form Overview
为了更好地支持云顶集团新项目的实施， 信息技术服务办公室已经创建了一个ITS项目请求流程. 项目申请过程将确保适当的跟踪所申请的项目，并获得批准 projects, and in progress projects. To maximize and plan accordingly, the ITS team 需要了解项目的核心细节，允许适当的资源分配， and end user expectations. 信息系统团队将使用合适的 项目管理技术，以确保已定义的项目正在交付 根据资源可用性，确定关键任务，使项目保持正轨 对于交付，沟通计划和培训需求的识别，以及捕获 lessons learned to be used in future projects.
我应该提交项目申请还是支持单?
Project Request - Most projects consist of a number of steps. A project is temporary in that it has a defined beginning and end in time. A project is unique in that it is not routine 操作，而是为实现单一目标而设计的一组特定任务.
Examples of Projects:
- Developing a new product or service
- Implementing a new business process
- Implementing a new software or integration
Support Ticket -日常操作支持应填写支持单. Operational 支持票是一个广义术语，指的是由信息公司执行的工作 Technology teams. 通常，支持票是为了交互和跟踪而创建的 user support issues.
Examples of a Support Ticket:
- Software installation
- Desktop or peripheral installation or repair
- New report creation
How do I submit a Project Request?
在页面底部点击橙色的“提交ITS项目请求”按钮. You will be redirected to a Qualtrics form. Once submitted the Information Technology 服务团队将审查请求并采取下一步措施.
How do I submit a Support Ticket?
Phases of the Project:
Initiation Phase
启动阶段是为项目以后的成功奠定基础. During 项目的这一阶段将会有需求或问题的识别 project will solve. 其次，信息系统团队将能够识别 项目是否可行，是否能解决问题.
- Identify key stakeholders supporting the project
- 制定高层次的项目目标、约束和风险
- Formally authorize project, and project team
- Kick-off project
Planning Phase
- Develop & Refine Scope, Quality, and Project Schedule
- Plan Risk Management & Communications
- Assemble project team
Execution Phase
- Manage project work
- Monitor Progress and Control Changes
- Manage Project Risk and Stakeholder engagement
Closing Phase
- Deliver the project within defined scope
- Document Lessons Learned
- Release Project Team
- Close Project and Next Steps
What is the timeline for review?
ITS每两周审查一次项目请求，并在上下文中进行考虑 大学的优先事项，来自同一客户的其他请求，学术日历， ITS工作进行中，能力和范围的要求. Review dates are assigned 并在提交项目请求后进行沟通. A representative from ITS将在审核请求后的三个工作日内跟进并通知您 如果您的请求已被批准、拒绝或需要进一步澄清. If you 在审核前有任何问题或顾虑请云顶集团 technology@azdrew.net.
What comprises a Project Team?
Project Sponsor
项目发起人对项目的结果表现出兴趣并负有责任 确保项目的支出权限和资源. The project sponsor 发起项目请求过程，是项目的决策者，支持 项目经理批准可交付成果，并签字批准继续进行 each project phase.
Project Stakeholder
项目干系人可以是个人、团体或组织，可能影响: 受某一决定、活动或结果的影响，或认为自己受其影响 of a project. 项目干系人可以是内部的，也可以是外部的. Not all 干系人将在项目生命周期中发挥作用，但是确定他们 早期可以帮助项目买进和期望设定. Stakeholders will vary with each project that is being requested. You might consider the following examples of a project stakeholder:
- Project Manager
- Team Members
- Executives, Directors, or Managers
- Vendors
- Consultants
- End Users
Project Team
项目团队是一组有组织的人，他们参与执行共享 或项目的个别任务，以及实现共同或个人目标 以及为完成项目和产生最终结果而制定的目标. 项目团队负责推动项目顺利完成.
Project Request Form questions
- Q1. Project Contact Information (Name, Email, etc.)
- Q2. 项目预算和成本(列出所有预算发起部门)
- Q3. 描述与本项目相关的问题、需求或机会. What is the Business Case and Goal of the Project?
- Q4. 您是否确定了实现这一目标的具体技术解决方案?
- Q5. 描述下面确定的特定技术解决方案
- Q6. 描述您想要存储、管理或传递的任何数据或信息 Through a Proposed Solution
- Q7. Who Does This Project Serve?
- Q8. 这项建议工程的影响范围为何?
- Q9. 选择赞助部门的预期项目责任
- Q10. 选择ITS部门的预期项目责任
- Q11. Does This Project Reduce Risk?
- Q12. Is This a Mandated Project?
- Q13. 目前是否有其他与此相关的项目需要完成 本项目或为使本项目成功必须完成的工作?
- Q14. List Any Other Related Project Titles Below
- Q15. Will Any Additional Resources be Required? (Additional Ongoing Staff, Space Considerations, etc.)
- Q16. What is Your Need-By Date or Intended Time-Frame? Include Specific Dates if Known, 否则，请估计何时需要解决方案以及您认为需要多长时间 Might Take to Prepare for Launch
- Q17. Any Additional Project Details
- Q18. Upload Attachment(s)
Submit an ITS Project Request |
Questions?
Please email our office at, technology@azdrew.net